For dental providers
The ClearChange workflow, visit by visit.
From initial records to retention. Each step shows who does what, so your team always knows what comes next.
Pre-treatment to retention
Seven steps, clearly shared
- 01Dental provider
First consultation and initial records
Take upper and lower scans, bite scans in occlusion and photos following our protocol. This is the moment to talk to your patient about expectations; final outcomes are confirmed after lab analysis. Send all files and relevant information so the lab can start the treatment plan.
- 02ClearChange lab
Treatment planning
We design a treatment proposal for you to show your patient and deliver it within 48 hours, as a digital preview for your approval. You can request adjustments or confirm the plan.
- 03ClearChange lab
Approval and production
Once you approve the plan, production of the first series of aligners begins. You receive the first sets so treatment can start as soon as possible.
- 04Dental provider
Visit 1
Place any necessary attachments and perform interproximal reduction if needed. Give the patient their starter kit and full instructions on aligner care.
- 05Patient
Between visits
The patient wears the ClearChange aligners and progresses through the plan, usually changing to a new set every two weeks.
- 06Dental provider
Visit 2 and beyond
You receive the remaining sets to hand over to your patient. Follow-up visits monitor progress and allow adjustments, including additional scans if modifications are required.
- 07Dental provider
Final review and retention
Once the final set has been worn and the treatment goal is met, a final review confirms everyone is happy with the result and retainer options are discussed.
Common questions
Workflow questions
Clear answers from the ClearChange team. Your registered dental provider can advise on your individual situation.
What records do I need to submit to start a clear aligner case?
We ask you to take upper and lower digital scans, bite scans in occlusion, and clinical photographs following our protocol. These files, along with any relevant patient information, are submitted to our lab to begin treatment planning.
How quickly is a treatment plan delivered after I submit records?
Once you have submitted your patient records and case information, we deliver a treatment proposal within 48 hours. It is provided as a digital file for your review, and you can request adjustments or confirm it as presented. Production begins only after your approval.
Can I request changes to a treatment proposal before I approve it?
Yes. You can review the digital treatment proposal and request adjustments before giving your approval, so the proposed tooth movements and staging align with your clinical expectations. Production does not commence until you have confirmed the plan.
How are aligners delivered to my practice?
We deliver aligners in stages rather than all at once. You receive the first sets to begin treatment as soon as possible after approval, with the remaining sets delivered in time for subsequent visits. Our lab is based in Wellington, which supports efficient turnaround times across New Zealand.
What clinical steps are required at the first treatment visit?
Any necessary attachments are placed and interproximal reduction is carried out if it is part of the treatment plan. Your patient also receives a starter kit and full instructions covering aligner care and wear.
How often does my patient change their aligners?
Patients typically progress to a new set of aligners every two weeks, following the staged treatment plan. The frequency may vary depending on the individual plan, and your clinical team can adjust the schedule based on progress.
What happens at follow-up visits?
Follow-up visits monitor progress and confirm tooth movement is occurring as planned. You can assess compliance, check that attachments are intact, and address patient concerns. If modifications are required, additional scans can be submitted for revised planning.
What scanner systems are compatible with ClearChange Aligners?
Our system works with the intraoral scanners commonly used in New Zealand practices, including 3Shape, iTero, Medit, Dentsply Sirona, Carestream and Planmeca. If you are unsure whether your workflow is compatible, contact our team before submitting your first case.
How are cases handled when modifications are needed mid-course?
Additional scans can be taken and submitted to our lab for revised planning. We design a modified treatment proposal based on the updated records, which you review and approve before revised aligners are produced.
How does the workflow conclude, and what happens with retention?
Once your patient has completed their final set of aligners and the treatment goal has been achieved, a final review confirms the outcome. Options for retainers are then discussed to help maintain the tooth positions achieved through treatment.
Ready to submit your first case?
Email the patient’s scans and records, or talk to the team about becoming a provider.